Telehealth vs. In-Person Visits: Which Is Right for You?
Modern weight loss care doesn’t always mean a trip to the doctor’s office. For patients at Olivera, both in-person and phone-based visits are available. Understanding how each works and when one might be better than the other can help you make the best decision for your needs, location and comfort level.
You Have Options—And That’s a Good Thing
Not every weight loss journey looks the same. At Olivera, patients are given a choice. Some prefer to sit face-to-face with a provider. Others want the flexibility to stay home and manage care remotely. That flexibility isn’t just convenient, it’s intentional.
Designed for both Chicago locals and Illinois residents, Olivera’s approach is structured to match your lifestyle. While a few services still require a visit to the clinic, more can now be handled entirely by phone.
How Telehealth Works at Olivera
Olivera’s telehealth system is phone-based, so there are no apps or video links to manage. It also means you don’t need to take any special steps to clean your house for a video call or make sure your hair is just right. We understand that our patients have real lives, and we want to meet you where you are, whether that’s in your office at work or in your home with your kids happily playing on the floor while you take care of your own needs for a while.
Patients looking for telehealth weight-loss options in Chicago really appreciate this simplicity. If you’re prescribed a GLP-1, you’ll have a scheduled monthly call. That remote GLP-1 consultation is led by a licensed provider who’s familiar with your file. They’ll ask about side effects, adjust your plan if needed and explain next steps.
Questions come up; those get answered, too. The first step is often just calling in to set up a no-pressure consultation. Everything flows from there.
When You’ll Need to Come In
Some services can’t be delivered remotely. If you’re on a medication like a GLP-1 injection, you may still need to pick it up in person. However, Olivera will soon be introducing a new option to have your medication shipped directly to your home. If you would like to explore this upcoming home-delivery option, let our team know at your next visit or contact us for details.
Until home delivery is fully available, GLP-1 medications can be picked up from our Chicago clinic which provides them directly.
Additionally, booster services such as B12, Slim-Boost or Lipo-Max must still be administered in person at Olivera.
Why Some Patients Prefer In-Person Visits
Something is reassuring about seeing someone in the room with you. For many, an in-person weight-loss visit offers a comfort that phone calls can’t match. You can ask a follow-up question, get instant clarification and walk out with your medication in hand.
Local patients especially tend to appreciate the easy access to both staff and supplies. And for those who value that face-to-face connection, the clinic offers a quiet, focused space to talk through concerns.
Why Telehealth May Be Right for You
Remote care makes sense for many. Some patients live in downstate Illinois or just outside the city limits. For them, telehealth makes it possible to stay consistent without the commute. Busy workdays, family schedules or mobility issues can make remote visits the better choice. And there’s no trade-off in quality.
A remote GLP-1 consultation includes the same medical insight and support as in-person care. Many patients handle most of their visits by phone and only come in when it’s time for a medication pickup or booster.
Choosing What’s Best for Your Needs
No one format fits everyone, and Olivera doesn’t expect it to. Treatment plans change. You might begin with telehealth and later decide to switch. Or maybe you start in the clinic and then go remote for convenience.
The team helps guide these shifts. They’ll explain what’s necessary for your care and what’s just based on personal comfort. Some needs are clinical, some are practical. Olivera understands the difference.
Support, No Matter Where You Are
Whether you’re walking into the office or speaking from home, care remains centered around you. Spanish-speaking providers are available in both formats. Phone calls are scheduled and focused, not rushed.
In-person visits are calm, private and respectful. Every appointment is handled with professionalism and empathy. Olivera’s team doesn’t treat care as a transaction; it’s a partnership.
Still Unsure Which Format to Choose?
If you’re not sure where to begin, just call. You’ll get a real human, we promise! A quick conversation with the team can help clarify the next step. No decision is locked in. Consultations are free, flexible and focused on finding the right fit.
Give us a call or schedule an in-person consultation today and begin your care, your way.